Speed4.0 / 10
Servers5.0 / 10
User Experience7.0 / 10
Support6.0 / 10
Pricing7.0 / 10

VPNCityReview 2026: Before You Buy, Is It Worth It?

  • Written By Kirsten Soos Cybersecurity & Tech Writer

VPNCity Overview

With so many competing options on the market , I wanted to see if VPNCity could deliver on its promises of military-grade encryption and vast unblocking capabilities . To see if VPNCity is worth the investment, I put the VPN through a rigorous testing process.

VPNCity delivers a secure experience with both AES 256-bit encryption and RSA-4096 Handshake Encryption. VPNCity has a kill-switch that keeps your data secure if your connection drops, and the service uses OpenVPN by default, which is a tested and true protocol for safety. However, there are several areas where VPNCity fell short of my expectations. Despite its worldwide entertainment plug, I wasn’t able to unlock all of the streaming services I used. Additionally, my speeds with VPNCity were slower than what I’m used to.

Thankfully, you can try out VPNCity for free for 14-days to see if it suits your needs. Each of the offer tiers also has a 30-day-money-back-guarantee policy if you purchase the VPN and later decide it isn’t a good fit.

Don’t Have Time? Here’s a 1-Minute Summary

  • Unblocks Netflix. My colleagues and I were able to access 3 streaming services, but I would have liked access to more. Read up on my streaming experience .
  • Inconsistent speeds. Experiencing higher speeds was heavily dependent on which server I was using. Jump to my speed test results .
  • 3,167 servers in 33 countries. VPNCity has a decent server network with a few servers designated for streaming specific content. Learn more about VPNCity’s servers .
  • Reliable levels of security. My data was secure thanks to VPNCity’s default features and additional customization options. Read up on VPNCity’s security measures .
  • No-logging policy. VPNCity won’t store any of your data when you use its services. Jump to more on its privacy policy .
  • 14-day free trial. VPNCity also offers a 30-day-money-back-guarantee if you’re dissatisfied. Jump to pricing options .

I was only able to unblock 3 of the streaming services that I regularly use. This was disappointing, as VPNCity’s website states that it has the ability to unlock worldwide entertainment.

VPNCity has a tab — as part of its desktop application — that pulls up a list of streaming servers. These are optimized for streaming and unblocking the specified service you select, such as Netflix, Disney+, and HBO Max but I found that some of these servers did not work to access the platforms it advertised to unblock .

Screenshot of Streaming Netflix with VPNCity. - 1 Screenshot of Streaming Amazon Prime with VPNCity. - 2

Since I don’t reside in the UK, I asked my colleague in the UK to test BBC iPlayer while connected to VPNCity. They reported a streamlined experience with all of their shows loading in HD.

Screenshot of Streaming BBC iPlayer with VPNCity. - 3

Once you’ve connected to the server, all of BBC iPlayer’s catalog will be available to you. You should have no trouble accessing your favorite shows while you travel abroad.

Hulu, Disney+, and HBO Now: Blocked

Despite the success I had with the three streaming platforms above I wasn’t able to unblock Hulu, Disney+, or HBO Now. I was surprised at this because VPNCity has servers specifically for these platforms.

For Hulu and Disney+, I had to retry multiple times, even restarting my internet, but it ended in me giving up because I couldn’t get them to connect. I did connect to an HBO Max server, but I was met with an error message when I did manage to access my account.

If you want a VPN that unblocks all of the options listed above, a better choice is ExpressVPN . It not only offers access to the top streaming platforms, but it also delivers high-speeds and servers optimized for HD.

Editor’s Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. That said, our detailed reviews follow a strict methodology that examines all relevant performance factors to help you arrive at your own informed conclusion.

Slower Speeds Across Servers

In testing many servers, I had to contend with inconsistent speeds that were average at best. Servers with the best speeds were located in England and in the United States.

Speed Test Results

To establish a baseline, I tested my home internet speeds without connecting to VPNCity and got a download speed of 73.51Mbps and an upload speed of 17.29Mbps. I then connected to a handful of VPNCity servers to test out its average speeds.

I found that the fastest server was located in London, England. With that server, I saw a 16.9% decrease in download speeds . Surprisingly, my upload speeds were faster. I saw an increase of 46.6%, which was impressive. Notably, this was the only time where my upload speeds increased. Despite some differences, UK servers for VPNCity can still be classified as high-speed servers, which is great news for those located in this region.

Screenshot of Speed Test Results - 4

The next best servers were in the USA. Downloads were 57% slower, and uploads were 30% slower than my base speeds. But, even with this decrease, these speeds were adequate enough for my online activities.

Hong Kong servers were some of the slowest. Downloads dropped by 70% while uploads dropped by a whopping 86.5%. I did experience delay when it came to loading web pages when I was connected to a Hong Kong server.

Servers with the worst speeds were in Australia, which makes sense as it was the furthest from my true location. I was only clocking 2.70Mbps for downloads, which was 96.4% slower than my base speed. Uploads were poor too, with a 57% decrease. In addition to poor speeds for Australian servers, I had trouble connecting to them and had to try a couple of times before I was successful.

Download speed reductionUpload speed reductionPing time to Google.comAverage time to connect (seconds)Unblock successful for
VPNCityNetflix BBC iPlayer
Average score of top 10 VPNs11% (UK)16% (FRA)24ms11Netflix Hulu Kodi ESPN Youtube BBC iPlayer
VPNCityAverage score of top 10 VPNs
Download speed reduction11% (UK)
Upload speed reduction16% (FRA)
Ping time to Google.com24ms
Average time to connect (seconds)11ms
Unblock successful for

Server Network — Minimum Number of Countries

VPNCity doesn’t have a large server network. While there are 3000+ servers, it only spans 33 countries. The number of servers means that you won’t have to worry about overcrowding. But, due to a smaller list of countries to choose from, you’ll face limitations when streaming content or using other services on the web that aren’t available in each of these regions.

Screenshot of Server Interface. - 5

What I appreciated about VPNCity’s server network was how easy it was to use. I found it effortless to select and switch between servers. The network is neatly organized into different server locations, streaming options, and even includes a customizable favorites tab.

Security — Solid Levels of Protection

You can rest assured that your data is secure with VPNCity. It has AES-256-bit encryption, which is the best algorithm for data confidentiality. In addition to this, VPNCity also utilizes RSA-4096 Handshake Encryption, which begins masking your data before you even go online. This “handshake” technique determines whether or not it’s safe for your computer to connect to VPNCity by exchanging an encryption key. This establishes that both parties are safe.

I ran multiple DNS Leak tests to determine how well VPNCity masked my IP address, and each one proved successful.

Screenshot of Server Interface. - 6

Along with these features that automatically protect you once you’ve enabled the VPN, you can choose the protocol you use. You have the option of OpenVPN, which is proven to promote safe tunneling between two points on a network. Alternatively, you can use SoftEther, which implements a virtual network adapter program that promotes a flexible VPN connection.

Screenshot of Security Settings. - 7

The final feature I find important to mention is the kill switch. If your VPN connection drops unexpectedly, the kill switch will immediately cut your internet connection so your information and online activities aren’t exposed. However, what I’ve learned is this feature is only available for Windows users . If a feature like this is a big selling point for you and you don’t own a Windows computer, you’ll want to look into other VPNs where security features are available across all devices.

Privacy — No Logging Policy

Screenshot of VPNCity Privacy Policy. - 8

VPNCity’s no-logging policy is available on its website, and I was pleasantly surprised by how clear and concise it was. None of the information regarding your use of the VPN, your IP address, your online activities, or data transfers is recorded anywhere. This ensures its users have full privacy when enabling this network.

The only information it keeps is your email address and payment information so you can purchase its products and so that the support team can assist you on the customer service side of things. It is not out of the ordinary for a VPN company to do this, and I feel secure in this process because VPNCity lets you request more information on the data it keeps, as well as requesting changes to or the outright deletion of this data .

Torrenting — Only Ideal for Certain Users

VPNCity supports secure torrenting. Because this service has unlimited P2P connections and OpenVPN as a protocol, you can transfer files quickly and safely. That said, I do have one qualm in regards to VPNCity and torrenting, and it surrounds the issue of the kill switch feature only being available for Windows users.

While VPNCity states that you won’t be exposed while torrenting because “your real IP address remains hidden and is replaced by an IP address of the VPNCity network,” you will be exposed if your VPN connection drops suddenly. Kill switches are an important asset for activities like this, and the fact that this is only available for Windows users is limiting.

If you don’t have a windows computer, a VPN like ExpressVPN that supports torrenting has a solid zero-logs policy, and a kill switch amongst other advanced security features might be a better option.

I think it’s vital to note that if you want to torrent any content, make sure you adhere to your local laws before engaging in P2P file-sharing . Research your area and confirm that the content you’re torrenting is in the public domain.

Does VPNCity Work in China? Only with Specific Proxies.

You can get VPNCity to work in China, but you will need to use a proxy called Shadowsocks to make this happen. While I don’t live in China, I have a colleague who does, and she explained to me how this works. Shadowsocks is a free, open-source proxy that is encrypted and is often used in China to work around Internet censorship. VPNCity also confirms this on its website.

Screenshot of VPNCity confirming it will work in China. - 9

You can create a Shadowsocks account through the VPNCity user portal as soon as you’ve purchased an offer. This will enable you to access your home content while you travel to restricted regions like China.

Note that my team and I don’t condone any illegal behavior and a VPN does not give you the license to engage in illegal activities. Please exercise a basic level of caution when using a VPN in China.

Server Locations

Simultaneous Device Connections — Up to 12 at Once

I was able to connect my Windows desktop, my laptop, and my iPhone. All of them did so easily, and I didn’t notice any change in my internet speed when I was using multiple devices simultaneously.

While this was plenty of device connections for my use case, 12 is still restrictive for some usage scenarios. If you’re looking for unlimited device connections, I recommend you take a look at IPvanish . This VPN lets you connect an unlimited number of devices with any purchase offer.

Device Compatibility — Windows, Mac, iOS, and Android

VPNCity is compatible with Windows, macOS, iPhones, iPads, Android, Android TV, and Fire TV. It also has Google Chrome and Firefox browser extensions.

While VPN certainly covers popular computer and phone operating systems, it’s not a VPN that automatically connects to Roku TVs or gaming consoles . To use VPNCity for these devices you’ll need to connect them to a Windows computer with the VPN via an ethernet cable. It also isn’t compatible with Linux or wireless routers except for Raspberry Pi.

Ease of Setup & Installation — Quick and Simple

Installing and using VPNCity was incredibly straightforward. Once I had started my free trial, I logged into my account on the website and selected my device. I installed the desktop application quickly in just a few steps. Once you log in and pay for an offer, you can download the installation client and access the server list with your account credentials. It only took me a couple of minutes to download and access my account with VPNCity’s client.

Screenshot of Installation from Website. - 10

For my iPhone, I downloaded the application from the App Store and then logged into my account with my credentials . I was quickly able to protect my mobile device without any additional hassle or steps.

VPNCity offers a 24/7 live chat option for customer support as well as an email you can contact them through at any time. They responded to me within half an hour of me using the chat — the live chat was closed because of the holiday season. I wasn’t surprised that there was a bit of a delay given the circumstances.

Screenshot of 24/7 Live Chat. - 11
VPN vendorEmail response time24/7 supportLive chatRefund policyNative English
VPNCity
VPNCity
Email response time
24/7 support
Live chat
Refund policy
Native English

As a whole, I found that VPNCity was priced well for the features that it offers. VPNCity even has a 14-day free trial where you can test out all of the features available for your device’s OS. Each purchase option includes a 30-day-money-back-guarantee policy if you determine they’re not a good fit.

I went with the free trial option and was pleasantly surprised that I still received quality support from the customer service team. I was also able to connect multiple devices to try it out and see if the service was for me, which is something that is not always available during a trial phase of an offer.

As far as the options go, I think VPNCity is priced competitively. I also think the prices reflect what the service offers. It may not quite compete with the top names out there, but it does have some quality features in terms of security and privacy considering its size.

VPNCity has the following offers

Final Verdict

But, with all these strengths VPNCity has going for it, I also dealt with undeniable drawbacks. I wasn’t able to unblock all the streaming services I use, even though some of these were advertised as platforms that would work. High-speeds were also very dependent on the servers I chose to use, and the number of locations for the servers was low compared to VPNCity’s top competitors. It’s also very limiting that certain security features like the kill switch aren’t available for all of the devices you may have.

If you’re looking for an alternative that delivers in the areas that VPNCity falls short in, ExpressVPN still proves to be my favorite VPN option . It delivers on all of the facets that VPNCity advertises, and it picks up the slack for each of the flaws I listed previously.

Editor’s Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. That said, our detailed reviews follow a strict methodology that examines all relevant performance factors to help you arrive at your own informed conclusion.

  • Overall
  • Speed
  • Servers
  • User Experience
  • Support
  • Pricing
VPNCityReview 2026: Before You Buy, Is It Worth It? - 12

Editor’s Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: ExpressVPN, CyberGhost, Private Internet Access, and Intego. That said, our detailed reviews follow a strict methodology that examines all relevant performance factors to help you arrive at your own informed conclusion.

Kirsten Soos - 13