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Bias In UK Welfare Fraud Detection AI Sparks Concerns Over Fairness
- Written by Kiara Fabbri Former Tech News Writer
- Fact-Checked by Justyn Newman Former Lead Cybersecurity Editor
The UK government’s artificial intelligence system for detecting welfare fraud has been found to exhibit bias based on age, disability, marital status, and nationality, according to internal assessments, as reported today by The Guardian .
In a Rush? Here are the Quick Facts!
- UK welfare fraud detection AI shows bias against certain demographic groups, including disabled people.
- Internal analysis revealed “statistically significant” disparities in how claims were flagged for fraud.
- DWP claims human caseworkers still make final decisions despite using the AI tool.
The system, used to assess universal credit claims across England, disproportionately flags certain groups for investigation, raising fears of systemic discrimination, said The Guardian.
The bias, described as a “statistically significant outcome disparity,” was revealed in a fairness analysis conducted by the Department for Work and Pensions (DWP) in February.
The analysis found that the machine-learning program selected people from some demographic groups more frequently than others when determining who should be investigated for potential fraud, reports The Guardian.
This disclosure contrasts with the DWP’s earlier claims that the AI system posed no immediate risks of discrimination or unfair treatment.
The department defended the system, emphasizing that final decisions are made by human caseworkers and arguing that the tool is “reasonable and proportionate” given the estimated £8 billion annual cost of fraud and errors in the benefits system, reported The Guardian.
However, the analysis did not explore potential biases related to race, gender, religion, sexual orientation, or pregnancy, leaving significant gaps in understanding the system’s fairness.
Critics, including the Public Law Project, accuse the government of adopting a “hurt first, fix later” approach, calling for greater transparency and safeguards against targeting marginalized groups, as reported by The Guardian.
“It is clear that in a vast majority of cases the DWP did not assess whether their automated processes risked unfairly targeting marginalised groups,” said Caroline Selman, a senior research fellow at the Public Law Project,as reported by The Guardian.
The findings come amid increasing scrutiny of AI use in public services. Independent reports suggest that at least 55 automated tools are in operation across UK public authorities, potentially affecting decisions for millions, says The Guardian.
Yet, the government’s official AI register lists only nine systems, revealing a significant oversight in accountability, says The Guardian.
Moreover, the UK government is facing criticism for not recording AI use on the mandatory register , sparking concerns about transparency and accountability as AI adoption grows.
The DWP redacted critical details from its fairness analysis, including which age groups or nationalities were disproportionately flagged. Officials argued that revealing such specifics could enable fraudsters to manipulate the system, noted The Guardian.
A DWP spokesperson emphasized that human judgment remains central to decision-making, stating, as reported by The Guardian. The revelations add to broader concerns about the government’s transparency in deploying AI, with critics urging stricter oversight and robust safeguards to prevent misuse.

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Google CEO Says Search Engine Will “Change Profoundly” In 2025
- Written by Andrea Miliani Former Tech News Expert
Sundar Pichai, Google CEO, said that Google as a search engine will “change profoundly” next year, during an interview at the New York Times’s DealBook Summit.
In a Rush? Here are the Quick Facts!
- Google CEO Sundar Pichai said people will be surprised next year and said their search engine will significantly change by 2025
- Pichai remains optimistic about the future of Google despite the rise of AI startups as competitors and the antitrust cases
- The CEO addressed challenges and criticism including Microsoft CEO’s discouraging comments on the future of Google
According to the New York Times , the CEO addressed AI development, competitor’s performance and the expectations the company has for the next year.
The tech giant has been facing criticism regarding its dominance, and concerns regarding its performance compared to other AI startups and the current antitrust cases the company is handling, but Pichai showed optimism.
“I think you’ll be surprised even early in ’25 the kind of newer things search can do compared to where it is today,” said Pichai during an interview with journalist Andrew Ross Sorkin. He also acknowledged the challenges the company faces as AI startups like OpenAI and Perplexity have developed their own advanced AI-powered search engines .
Microsoft’s CEO, Satya Nadella, said earlier this year that Google is falling behind in the AI race , and Pichai referred to this as well: “I would love to do a side-by-side comparison of Microsoft’s own models and our models any day, any time.” He also implied that they have not developed their own models as they rely on OpenAI’s technology.
Pichai assured that their current main focus is AI and that they remain confident in the near future.
Sundar Pichai, Google’s CEO, projected a rosy image of his company’s leadership in artificial intelligence, rejecting criticism from rivals and downplaying antitrust fights that could force the technology giant to split itself up. https://t.co/IQtZK6H3It pic.twitter.com/9SgTro9sNR — DealBook (@dealbook) December 4, 2024
This week, Google released it’s new AI video tool Veo and announced that next week users will be able to test the newest version of Imagen 3, the AI image generator tool.